Automotive Parts Counter Associate

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Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Receive payment or obtain credit authorization.
• Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
• Fill customer orders from stock, and place orders when requested items are out of stock.
• Receive and fill telephone orders for parts.
• Locate and label parts, and maintain inventory of stock.
• Prepare sales slips or sales contracts.
• Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

O*NET source

Company facts (cached)

Website: riveroakschryslerjeepdodgeram.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Launch the next chapter of your automotive career as an Automotive Parts Counter Associate at River Oaks Chrysler Jeep Dodge Ram in Lansing, Cook County. Join a thriving dealership within the Ed Napleton Automotive Group and become the go-to expert connecting customers with the parts and accessories they need. About the Role As a full-time Automotive Parts Counter Associate in Lansing, Cook County, you'll serve as the essential link between our parts department and both internal teammates and external customers. Working in a dynamic, fast-moving dealership environment, you'll help drive sales of parts, labor, and accessories while delivering standout service at every interaction. Key Responsibilities Act as a trusted point of contact for internal staff and walk-in customers seeking automotive parts and accessories. Promote and support the sale of replacement parts, labor services, and add-on accessories. Assist service technicians and sales colleagues by sourcing and supplying the correct components efficiently. Provide knowledgeable guidance to help customers identify the right parts for their Chrysler, Jeep, Dodge, or Ram vehicles. Maintain a smooth, organized counter experience in a high-volume dealership setting. Qualifications Strong communication and customer-service skills with a customer-first mindset. Comfort working in a fast-paced, growing automotive environment. Detail-oriented approach to locating and matching the correct parts and accessories. Team-focused attitude and willingness to support both colleagues and customers. Availability for full-time work on-site in Lansing, Cook County. About River Oaks Chrysler Jeep Dodge Ram River Oaks Chrysler Jeep Dodge Ram is a respected dealership and part of the Ed Napleton Automotive Group, a well-established name in the automotive industry. We take pride in fostering a supportive, growth-oriented workplace where dedicated professionals can build rewarding, long-term careers serving drivers across Lansing and the greater Cook County community. How to Apply Ready to seize this rare opportunity? Submit your application today for the Automotive Parts Counter Associate position at River Oaks Chrysler Jeep Dodge Ram by visiting our online listing to apply.

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• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Lansing, Cook County, hybrid, or fully remote?