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Be ready to walk through how you prioritize work orders, handle upset customers, and keep a busy service lane safe and on time. Expect scenario questions on estimates, technician handoffs, and conflict with schedule pressure.
Strong fit if you like retail auto service pace, customer-facing problem solving, and coordinating shop work—not pure desk management.
As an Automotive Assistant & Service Manager at Mavis Tire Supply, expect a shop-floor day: greet customers, help diagnose service needs, schedule bay work, and keep repair orders moving. You coordinate with technicians on tires, brakes, and routine maintenance, track parts and paperwork, and close jobs with clear estimates and handoffs. Peak times mean queue management and quality checks before vehicles leave the lot.
Build shop operations, customer communication, and light project/workflow skills.
Customer intake, scheduling service work, coordinating technicians, and closing jobs cleanly at a Mavis Tire location.
No—this listing is on-site (remote flag is 0).
Business/ops courses via Saylor Academy and free Google project-management intro materials (both listed as free).
Website: mavistiresupply.com
Public cache only — not an employee review.
Join Mavis Tire Supply in Verona, Essex County as an Automotive Assistant & Service Manager in this full-time role, delivering expert vehicle care and customer service at our state-of-the-art automotive center. What This Role Involves As an Automotive Assistant & Service Manager at Mavis Tire Supply's Verona location, you'll manage the customer-facing side of our service and tire sales operations. This position puts you at the heart of our facility—connecting customers with the quality automotive products and professional service they need. Working full-time, you'll build relationships with repeat customers while supporting the seamless flow of our daily operations. Responsibilities Greet customers and understand their vehicle service and product needs Support tire, brake, battery, and automotive accessory sales Coordinate customer appointments and manage the service schedule Communicate between service technicians and customers throughout the job Process payments, invoices, and customer transactions Maintain the retail and service areas for safety and professionalism Address customer questions and resolve service-related concerns Help service technicians stay organized and on schedule Who We're Looking For High school diploma or equivalent Customer service and sales experience valued Strong verbal and written communication skills Ability to juggle multiple tasks in a busy environment Genuine interest in automotive products and services Detail-oriented and problem-solving approach Comfort working on your feet for extended periods Ready for full-time work at our Verona, Essex County facility More About Mavis Tire Supply Mavis Tire Supply is one of America's leading tire and automotive service retailers, with over 2,000 locations serving communities across the country. We specialize in quality tires, brakes, batteries, and comprehensive automotive maintenance. Our Verona center is a modern facility where customers trust us with their vehicle care—from routine tire replacement to complete brake service. We're committed to competitive pricing and expert service that keeps customers and their vehicles running strong. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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