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Strong fit if you like retail pace, face-to-face problem solving, and light automotive work at a high-volume national retailer rather than a pure desk job.
As an Auto Care Center Service Writer at Walmart in Smithville, you greet drivers, log vehicle concerns, write repair orders, and coordinate with technicians on tires, oil, batteries, and basic maintenance. You quote work, track parts and bay status, update customers, and handle checkout so the service lane keeps moving during store hours.
Useful focus areas: clear order writing, active listening with customers, basic tire/oil/battery vocabulary, POS and work-order systems, and calm prioritization when the bay is busy. No specific certifications are listed for this posting.
No. The listing is on-site in Smithville, DeKalb County, Tennessee.
Walmart is a major omnichannel retailer of general merchandise, groceries, pharmacy, fuel, and warehouse clubs (Sam’s Club), founded in 1962.
You’d write service orders, coordinate Auto Care Center work, update customers, and support checkout for maintenance and repair visits.
Website: walmart.com
Walmart Inc. is an American multinational omnichannel retail corporation that operates a chain of hypermarkets, discount department stores, grocery stores, pharmacies, and gas stations in the United States and 19 other countries. It is headquartered in Bentonville, Arkansas. The company was founded in 1962 by brothers Sam Walton and James "Bud" Walton in nearby Rogers, Arkansas. It also owns and operates Sam's Club retail warehouses.
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AUTO CARE CENTER SERVICE WRITER Walmart — Smithville, DeKalb County What This Role Involves The Auto Care Center Service Writer at Walmart in Smithville, DeKalb County is responsible for ensuring smooth operations and customer satisfaction. You will be the point of contact between customers and service technicians, handling appointments, scheduling, and providing detailed information about vehicle services and repairs. Day-to-Day Responsibilities Scheduling and managing customer appointments Communicating with customers to provide accurate and timely updates on their vehicle's service status Preparing detailed estimates for vehicle repairs and maintenance Maintaining a clean, organized, and efficient work environment Handling customer inquiries and concerns in a professional manner What We're Looking For A minimum of 1-2 years of experience in automotive service or related field preferred but not required Strong communication skills to effectively interact with customers, technicians, and management Attention to detail when preparing estimates and customer communications Ability to work in a fast-paced environment and handle multiple tasks simultaneously Proficient in using computer systems for scheduling and record-keeping Working at Walmart This is a full-time, non-remote position with competitive hourly wages ranging from $14 to $27 per hour. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives and may include premiums based on schedule, facility, etc. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately to avoid delays in processing your application. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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