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Prepare a strategic-account win story, a discovery framework for service-desk and ops buyers, and how you partner with SEs on JSM-style value. Be ready to discuss forecasting, competitive displacement, and remote stakeholder management.
Strong fit if you sell complex SaaS to large accounts, can own a full cycle remotely, and are comfortable translating JSM/ITSM outcomes into commercial value without relying on on-site presence.
As an Atlassian Solution Sales Executive for JSM Strategic Accounts, a typical day centers on enterprise discovery, mapping service-management pain to JSM value, and advancing multi-threaded deals with strategic accounts. Expect account planning, demos or solution sessions with technical counterparts, proposal and commercial negotiation, and CRM hygiene—done fully remote across U.S. time zones.
Prioritize consultative enterprise selling, ITSM/JSM fluency, multi-stakeholder deal control, and remote pipeline discipline. No certification resources were supplied for this listing; do not assume paid cert requirements.
Yes. The listing is remote, with location scoped to the United States.
Jira Service Management (JSM) solution sales into strategic accounts at Atlassian.
No certification list or costs were provided in the source data for this posting.
Website: atlassian.com
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Atlassian is hiring an Atlassian Solution Sales Executive: JSM, Strategic Accounts to expand the reach of its service management offerings across high-value enterprise customers in the US. This full-time role sits within the JSM Solution Sales Executive (SSE) team, focused on accelerating sales and adoption among strategic accounts. About the Role As a JSM Solution Sales Executive, you will partner with Atlassian's largest strategic accounts to grow usage of Jira Service Management. You will combine consultative selling with deep product knowledge to help organizations modernize how they deliver service across teams. Atlassian supports flexible work, so you can choose where you do your best work — whether from an office, from home, or a blend of both — within any country where Atlassian maintains a legal entity. Key Responsibilities Lead sales motions that drive adoption of Jira Service Management within assigned strategic accounts. Build and nurture relationships with key stakeholders to uncover and advance service management opportunities. Position the value of Atlassian's solutions through tailored, consultative engagement. Collaborate with cross-functional teams to deliver a seamless customer experience throughout the sales cycle. Own pipeline and revenue outcomes tied to growth and expansion in your account portfolio. Qualifications Proven experience in solution or software sales, ideally within enterprise or strategic account environments. Strong consultative selling skills and the ability to translate customer needs into business outcomes. Familiarity with service management, ITSM, or related SaaS solutions is highly valued. Excellent communication, relationship-building, and stakeholder management abilities. Self-motivated approach suited to a flexible, distributed work environment in the US. About Atlassian Atlassian builds tools that help teams everywhere plan, track, and deliver their best work. With a culture rooted in flexibility, Atlassians have more control over how they balance work with family, personal goals, and other priorities. The company hires across any country where it has a legal entity, giving people genuine choice over where and how they work. How to Apply Ready to join the Atlassian JSM Strategic Accounts team? View the full listing and apply here to take the next step toward this full-time opportunity.
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