Percepta
The Associate WFM Specialist supports the Workforce Management team in ensuring that the contact center consistently meets its service level targets.
Requirements
- Real-Time Performance Monitoring
- Work Distribution Management
- Communication of Risks
- Take Action to Meet Goals
- Documentation and Reporting
Benefits
- Competitive Salary
- HMO and Life Insurance
- Paid Time Off
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs
- Employee Rewards Program
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Philippines
The Philippines, officially the Republic of the Philippines, is an archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of about 7,641 islands, with a total area of about 300,000 square kilometers, which are broadly categorized in three main geographical divisions from north to south: Luzon, Visayas, and Mindanao. With a population of over 114 million, it is the world's twelfth-most-populous country.
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