Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to discuss retail or customer-facing leadership, conflict resolution with tenants, how you prioritize a busy floor, and examples of coaching teammates. Expect scenario questions on late payments, facility safety, and converting walk-ins—tie answers to measurable store outcomes without guessing company-specific metrics.
Good fit if you want hands-on, in-person store leadership in Jacksonville self-storage retail—not remote knowledge work. Less ideal if you need WFH or purely corporate desk roles.
As Assistant Store Manager at an Extra Space location, your day likely centers on facility operations: opening/closing, customer move-ins and rentals, unit tours, cash and system transactions, and keeping the site clean and secure. You support the store manager on staffing, inventory of packing supplies, and resolving tenant issues—balancing sales targets with safety and service standards typical of self-storage retail.
Build customer service, cash handling, team leadership, and basic project/ops discipline.
No. The listing is on-site in Jacksonville, FL (32208).
It is a self-storage operator (extraspace.com); local work is facility and customer operations.
Saylor Business & Management and Google’s free project-management intro resources (both free per provided cert data).
Website: extraspace.com
Public cache only — not an employee review.
Extraspace is hiring a Full Time Assistant Store Manager in Jacksonville, FL, United States 32208 to help lead daily store operations, support team members, and deliver excellent customer experiences in this key local role. Position Summary As the Assistant Store Manager at Extraspace in Jacksonville, FL, United States 32208, you will partner with the Store Manager to keep the location running smoothly while coaching associates, meeting operational goals, and creating a welcoming atmosphere for every visitor. This Full Time position calls for a reliable leader who thrives in a high-energy retail setting and is ready to take ownership of shifts, process controls, and team development near the 32208 area. Day-to-Day Responsibilities Oversee daily store activities including opening and closing procedures, cash handling, and inventory integrity to ensure smooth operations. Supervise, train, and motivate frontline associates so they meet performance standards and provide helpful customer service. Resolve customer questions, concerns, and transactions promptly while promoting store products and services. Assist with scheduling, payroll input, and labor management to cover all shifts efficiently. Maintain visual merchandising, cleanliness, and safety standards throughout the store floor and backroom. Monitor sales results and inventory levels, then report variances or opportunities to the Store Manager. Support loss-prevention practices and ensure company policies are followed by all team members. Qualifications Prior retail leadership or assistant management experience preferred, with a solid understanding of store operations. Strong customer-service orientation and clear verbal and written communication skills. Ability to multitask in a fast-paced environment, prioritize tasks, and make sound decisions independently. Basic computer skills for point-of-sale systems, email, and basic reporting tools. Flexibility to work varied shifts including evenings, weekends, and peak periods. Reliable transportation and a professional, positive attitude that sets the example for others. More About Extraspace Extraspace is hiring for this role and offers a supportive team environment where team members can grow their retail leadership skills in Jacksonville, FL, United States 32208. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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