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Prepare examples of retail or facility leadership: conflict de-escalation, cash/process accuracy, coaching underperforming staff, and keeping a multi-unit site clean and safe. Be ready to discuss local demand drivers in Jacksonville and how you balance sales goals with customer trust after high-visibility consumer issues in the sector.
Strong fit if you want hands-on store leadership in self-storage, thrive on-site in Jacksonville, and can own team execution plus customer experience without needing remote work.
As Assistant Store Manager at an Extra Space location, expect floor leadership: opening/closing, coaching associates on move-ins and rentals, walking units and common areas for cleanliness and safety, handling customer issues, and supporting occupancy, auctions, and daily sales targets set with the store manager.
Build ops and people-management basics with free resources:
No. The listing is Jacksonville, FL (32204), on-site.
It operates self-storage facilities for consumers and businesses across the U.S.
No verified pay data was provided for this listing, so none is shown.
Website: extraspace.com
Public cache only — not an employee review.
Extraspace is hiring a full-time Assistant Store Manager in Jacksonville, FL, United States 32204 to help lead store operations and create exceptional experiences for every visitor. Position Summary The Assistant Store Manager at Extraspace in Jacksonville, FL, United States 32204 partners with the Store Manager to keep the location running smoothly while coaching the team toward shared goals. This full-time role centers on hands-on leadership, operational excellence, and a relentless focus on customer satisfaction. Success means balancing daily priorities, modeling company standards, and helping the store deliver consistent results that support Extraspace careers for the whole team. What You'll Do Partner with the Store Manager to direct daily store activities and maintain seamless operations Coach, schedule, and motivate associates so they deliver reliable, friendly service Drive sales and performance targets by engaging customers and highlighting available solutions Oversee merchandising, inventory accuracy, and overall store presentation to company standards Support recruiting, onboarding, and ongoing training that builds a capable, engaged team Resolve customer concerns promptly and turn everyday interactions into lasting loyalty Lead opening and closing routines while upholding safety, security, and compliance requirements Monitor store metrics and surface improvement ideas that lift results for Jacksonville, FL, United States 32204 Skills & Qualifications Prior experience in retail or store operations, ideally in an assistant or supervisory capacity Demonstrated ability to lead people, set clear expectations, and celebrate wins Strong verbal and written communication skills that build rapport with staff and customers alike Customer-first attitude paired with solid problem-solving instincts Comfort juggling multiple priorities in a dynamic environment Working knowledge of POS systems and basic computer tools used in store settings Willingness to fulfill full-time responsibilities that may include varied shifts supporting store needs Working at Extraspace Extraspace is hiring for this role and offers a supportive team environment. Assistant Store Manager professionals join a workplace in Jacksonville, FL, United States 32204 that values collaboration, hands-on development, and the chance to contribute meaningfully to local store success. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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