Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Strong fit if you like hands-on retail leadership, customer-facing problem solving, and steady site operations. Public news around Extra Space has included consumer and facility issues in other markets—use interviews to clarify local store standards and support.
As Assistant Store Manager at Extra Space in Pasadena, MD, you typically support the store manager on floor operations: customer move-ins and rentals, unit tours, cash and payment handling, facility cleanliness and safety checks, staffing coverage, and resolving day-to-day tenant issues so the site runs smoothly.
No. The listing is on-site in Pasadena, MD (remote = 0).
It operates self-storage facilities for consumers and businesses; see extraspace.com.
Not indicated in the data. Free options include Saylor Business & Management and Google’s free project-management intro resources.
Website: extraspace.com
Public cache only — not an employee review.
Extraspace invites skilled retail professionals to apply for the Assistant Store Manager position based in Pasadena, MD, United States 21122. This full-time Assistant Store Manager role near Pasadena offers a clear path to lead daily store activities and support overall team success at Extraspace. Role Overview The Assistant Store Manager at Extraspace partners closely with store leadership to keep operations running smoothly in the Pasadena, MD, United States 21122 location. You will help uphold service standards, coach team members, and contribute to meeting daily and weekly targets while representing Extraspace positively to every visitor. Success in this Assistant Store Manager role means balancing hands-on floor presence with administrative oversight so the store delivers consistent results for the community we serve. Core Duties Support the Store Manager in directing daily store functions, including opening and closing procedures, shift coverage, and maintaining a clean, organized sales floor. Lead and motivate store associates by providing guidance, constructive feedback, and on-the-job training that strengthens team performance. Deliver outstanding customer service, resolve concerns promptly, and foster a welcoming environment that encourages loyalty and repeat visits. Monitor inventory levels, assist with merchandising standards, and ensure accurate stock handling and visual presentation. Track key performance indicators such as sales progress and customer satisfaction metrics, then share insights with leadership to drive continuous improvement. Handle cash-management tasks, complete required reports, and follow all company policies for security and compliance. Step in as acting manager when needed to keep the Pasadena store operating without interruption. Qualifications Proven experience in a retail leadership capacity or equivalent supervisory background that prepared you for Assistant Store Manager responsibilities. Strong communication, coaching, and interpersonal skills that enable you to connect with associates and customers alike. Ability to prioritize tasks, solve problems quickly, and stay calm under the pressure of a busy store environment. Familiarity with basic computer systems for reporting, scheduling, and inventory tracking. Flexibility to work varied full-time shifts that may include weekends or peak periods as needed in Pasadena, MD, United States 21122. Reliable transportation and a genuine commitment to delivering high service standards for Extraspace. Working at Extraspace Extraspace is…
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