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Assistant Service Manager

The Goodyear Tire & Rubber Company · Ithaca, Tompkins County

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Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

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Fit summary

Strong fit if you like hands-on retail/service operations in tires or auto service, prefer in-person leadership in Ithaca, and want a structured brand (Goodyear) over pure desk management.

Day in the role

As Assistant Service Manager at a Goodyear service location, you back the service manager on daily shop flow: scheduling bays and techs, handling customer intake and vehicle status updates, quality-checking work, resolving service issues, and keeping inventory and safety standards aligned with company processes.

Skills to emphasize

FAQ from this listing

Is this remote?

No — the listing is on-site in Ithaca, Tompkins County, New York.

What does Goodyear do?

It is a long-standing tire manufacturer (founded 1898, ticker GT) with a large global workforce focused on tires and related service.

Are free upskilling options listed?

Yes: Saylor Academy business/management courses (free) and Google Project Management intro resources via Skillshop/Digital Garage (free).

Company facts (cached)

Website: goodyear.eu

Public cache only — not an employee review.

Role overview (listing rewrite)

Assistant Service Manager - Ithaca, NY at The Goodyear Tire & Rubber Company About This Position The Assistant Service Manager position at our location in Ithaca, Tompkins County is an integral role within the service department. This full-time, on-site opportunity requires a dynamic leader to assist in managing day-to-day operations and ensuring customer satisfaction. Key Responsibilities Assist in overseeing daily operations of the service department Support the Service Manager in maintaining high standards of customer service and quality workmanship Help manage inventory, scheduling, and staff assignments Contribute to team building and employee development efforts Participate in sales initiatives and cross-promotion activities with other departments What You Bring A minimum of 3 years of experience in automotive service or management Strong leadership, communication, and interpersonal skills Demonstrated ability to handle multiple tasks effectively under pressure Familiarity with vehicle maintenance and repair procedures Basic knowledge of Goodyear's products and services is preferred but not required More About The Goodyear Tire & Rubber Company The Goodyear Tire & Rubber Company, founded in 1898, is a leading manufacturer of tires for automobiles, trucks, commercial vehicles, and aircraft. Our company values innovation, sustainability, and customer satisfaction. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Generated for personal interview prep · 2026-08-15 UTC · getajob.ai