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Be ready with examples of leading a busy shift, resolving guest complaints, coaching underperformers, controlling food waste/labor, and why Domino's-style delivery/pizza ops fits you. Expect scenario questions on peak Friday nights and team conflict.
Strong fit if you like hands-on QSR leadership, pace, and franchise store accountability. Weaker fit if you want fully remote, desk-only work, or pure corporate strategy without floor presence.
As Assistant Manager at a Domino's Franchise on S Pokegama Ave, you typically open/close shifts, coach crew on make-line and delivery flow, handle peak-order surges, cash and inventory checks, guest issues, and keep food-safety and brand standards while the general manager is off shift.
Prioritize food-service leadership, labor scheduling, food safety, POS/cash control, and coaching under rush conditions. No certification package or costs were provided in CERTS.
No—the listing is for a Domino's Franchise store assistant manager role, not Ann Arbor corporate.
No. The posting is on-site at the Grand Rapids–area store location.
Shift leadership, crew coaching, order quality and speed, cash/inventory control, and guest recovery during peak periods.
Website: dominosfranchise.com
Domino's Pizza, Inc., trading as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township near Ann Arbor, Michigan. As of 2018, Domino's had approximately 15,000 stores, with 5,649 in the United States, 1,500 in India, and 1,249 in the United Kingdom. Domino's has stores in more than 83 countries and 5,701 cities worldwide.
Public cache only — not an employee review.
The Assistant Manager(01994) role at Domino's Franchise in Grand Rapids, Itasca County is a full‑time opportunity to oversee daily shift activities, coach team members, and uphold the brand’s standards for fast, friendly service. About the Role As an Assistant Manager, you partner with the store manager to ensure smooth operations, maintain product quality, and deliver a positive experience for every guest. You help schedule staff, monitor inventory levels, and address customer inquiries promptly. What You'll Do Supervise crew members during shifts, providing guidance and feedback to keep service efficient. Assist with opening and closing procedures, including cash handling and security checks. Help train new associates using on‑the‑job practice, computer‑based modules, and workshop sessions. Maintain cleanliness and organization of the dining area, prep stations, and delivery zones. Monitor food preparation to ensure consistency with Domino's recipes and safety guidelines. Resolve customer concerns quickly, offering solutions that reinforce brand loyalty. Support the manager with inventory counts, ordering supplies, and tracking sales targets. What We're Looking For A valid driver’s license with a clean driving record. Strong customer service abilities and a friendly, approachable demeanor. Willingness to learn new processes and take on increasing responsibility. Basic math skills for handling cash and processing transactions. Ability to stand for extended periods and lift up to 25 pounds when needed. Flexibility to work evenings, weekends, and holidays as business demands. About Domino's Franchise Locally owned and operated, this Domino's franchise serves the Grand Rapids, Itasca County community with a focus on quality ingredients, timely delivery, and a welcoming atmosphere. Team members benefit from ongoing training programs that combine hands‑on experience, online learning, and in‑person workshops to build skills for career growth. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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