Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Strong fit if you want hands-on QSR leadership in a franchise environment near Madison and can handle retail hours, team coaching, and day-to-day store execution. Thin public data on culture and pay means you’ll need to clarify expectations in the interview.
As Assistant Manager at Auntie Anne’s under Fresh Dining Concepts, a typical day centers on opening/closing the kiosk or store, coaching crew on prep and guest service, watching product quality and food safety, balancing registers and inventory, and escalating issues to the general manager. Peak traffic around mall hours drives staffing and throughput decisions.
No. The listing is on-site at Auntie Anne’s East Town Mall (Madison / Maple Bluff, Dane County area).
Public materials and news frame it as a multi-brand dining franchise operator expanding concepts in various U.S. markets.
Saylor Business & Management courses (free) and Google’s free Project Management intro resources via Skillshop/Digital Garage.
Website: freshdiningconcepts.com
Public cache only — not an employee review.
Join Fresh Dining Concepts as an Assistant Manager at our Auntie Anne's location in Maple Bluff, Dane County, and lead a passionate team delivering exceptional pretzel experiences. This is a full-time position offering hands-on management responsibility in a thriving quick-service restaurant environment. The Opportunity As Assistant Manager, you'll take ownership of daily operations while building and mentoring a high-performing team. You'll play a central role in maintaining the quality standards and guest-first culture that define Auntie Anne's. From overseeing product preparation to leading shift operations, this role puts you at the heart of our location's success. If you're energized by fast-paced environments, enjoy developing team members, and take pride in operational excellence, this opportunity is calling you. Key Responsibilities Oversee daily operations including opening and closing procedures, cash handling, and inventory management Lead, train, and supervise team members, fostering engagement and accountability Ensure consistent product quality and adherence to food safety and health standards Optimize staffing levels and scheduling to maintain service quality while managing labor efficiency Drive guest satisfaction by modeling exceptional service and responding to feedback professionally Support revenue goals through operational decisions that balance guest experience with profitability Collaborate with ownership and management to implement company initiatives and brand standards What You Bring Demonstrated experience in quick-service restaurant operations or comparable food service management Strong leadership abilities with proven success training and motivating restaurant staff Working knowledge of food safety protocols, health regulations, and restaurant compliance Excellent organizational and multitasking skills in high-volume environments Genuine commitment to guest satisfaction and creating positive experiences Reliable, punctual presence with flexibility to meet operational needs About the Company Fresh Dining Concepts operates Auntie Anne's locations, where handcrafted pretzels and warm hospitality create destinations guests return to time and again. The brand is built on commitment to quality ingredients, artisanal preparation, and authentic guest connections. Our team takes pride in delivering consistency, excellence, and the energy that makes Auntie Anne's a respected presence in communities across the country. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting…
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