Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready for scenarios: prioritising workshop vs walk-in demand, coaching under pressure, handling a tyre or service complaint, and how you support a branch manager on safety, stock, and daily targets without inventing figures.
Strong fit if you like hands-on branch leadership in tyre and auto care, can switch between customers and team coordination, and want operations growth at Tony's Tyre & Auto Care in New Zealand rather than pure desk work.
As Assistant Branch Manager at Tony's Tyre & Auto Care, a typical day supports the branch lead: opening and floor readiness, coordinating tyre and auto-care workflows, coaching front-of-house and workshop staff, handling customer escalations, watching stock and appointments, and closing with end-of-day checks so service and sales stay on track.
Build operations, people, and project basics with free resources:
No—the listing marks it as on-site (remote: 0) in New Zealand.
You back the branch manager on daily operations, staff coordination, and customer service in a tyre and auto-care setting.
Saylor Business & Management and Google’s free project-management intro resources (both free) align with general/operations manager skills.
Assistant Branch Manager at Tony's Tyre & Auto Care in New Zealand About This Position We are seeking a driven and experienced Assistant Branch Manager to join our team at Tony's Tyre & Auto Care. As an Assistant Branch Manager, you will play a crucial role in the day-to-day operations of one of our Christchurch retail stores. This is an exciting opportunity for someone who wants to take their automotive retail career to the next level by leading and managing a dynamic team. Your Responsibilities Oversee daily store operations, ensuring smooth running of all activities from customer service to maintenance tasks Develop and mentor staff to enhance performance and drive sales growth Collaborate with the branch manager to implement strategies that improve efficiency and profitability Handle customer inquiries and complaints, providing excellent customer service Ensure compliance with all company policies and procedures What You Bring A minimum of 3 years' experience in automotive retail or a related field Strong leadership skills, able to motivate and inspire team members Excellent communication and interpersonal skills Proven ability to manage multiple tasks effectively under pressure A passion for automotive services and customer satisfaction About the Company Tony's Tyres has been a trusted name in New Zealand’s automotive industry for decades. Our Christchurch retail stores are integral parts of our national network, providing high-quality tyre fitting, repairs, and maintenance services to keep our customers safely on the road. We offer competitive salaries and benefits packages that reflect our commitment to employee well-being. Next Steps If you’re ready for a leadership role in automotive retail where you can make a real impact, we’d love to hear from you! To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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