Asset Protection Specialist

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Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Investigate known or suspected internal theft, external theft, or vendor fraud.
• Implement or monitor processes to reduce property or financial losses.
• Identify and report merchandise or stock shortages.
• Maintain documentation or reports on security-related incidents or investigations.
• Apprehend shoplifters in accordance with guidelines.
• Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.
• Identify and report safety concerns to maintain a safe shopping and working environment.
• Conduct store audits to identify problem areas or procedural deficiencies.

O*NET source

Company facts (cached)

Website: greenthumb.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Green Thumb is hiring an Asset Protection Specialist (Part Time) in Allentown, Pennsylvania, United States to deliver a hospitality-focused safety presence that greets every guest warmly while protecting the store environment. This full-time opportunity blends professional guest engagement with vigilant site stewardship so visitors and team members alike feel safe, respected, and welcomed. Role Overview As an Asset Protection Specialist at Green Thumb in Allentown, you become the approachable first contact who shapes the entire visit. The position merges customer service excellence with visible safety leadership rather than traditional standing-guard work. You stay mobile and ready to act, uphold compliance standards, de-escalate situations with empathy, and help every person feel cared for in a fast-paced retail dispensary setting. The role suits candidates who enjoy connecting with people, maintaining physical readiness, and modeling the brand’s dual commitment to hospitality and security. Key Responsibilities Greet all arrivals with genuine warmth and positivity as the first person guests encounter. Manage efficient, professional check-in processes while meeting compliance requirements. Answer routine inquiries, direct foot traffic, and provide basic concierge-style assistance. Maintain a visible, calm, and approachable presence that deters issues and supports order. Monitor entrances, exits, and exterior perimeters to protect safety, comfort, and regulatory adherence. De-escalate tensions through clear, tactful communication and empathy. Escort guests when needed, assist with guest flow, cleanliness, and operational safety needs, and remain mobile throughout the shift. Report and urgently address safety, security, or compliance incidents. Support emergency preparedness and response for fire, evacuation, or weather events. Complete visual inspections and checks following standard procedures to keep the site hazard-free. Build collaborative relationships with store teams, leaders, and visitors. Share discrete observations about guest interactions, risks, or concerns. Model professional, welcoming conduct while helping train new Asset Protection Specialists. Perform additional assigned duties that support store operations. Requirements At least one year of customer-facing or concierge experience strongly preferred. Familiarity with POS systems or compliance technology preferred. Security, military, or law-enforcement background is helpful when paired with a guest-first hospitality focus. Ability to work varying shifts including mornings, days, nights, and weekends based on business needs. Reliable, dependable…

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Allentown, Pennsylvania, United States, hybrid, or fully remote?