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Prepare examples of portfolio recovery, agency or team management, and handling difficult customers within policy. Expect scenarios on prioritization of buckets, legal vs soft recovery choices, and how you protect customer experience while meeting collection goals at a bank like Kotak.
Strong fit if you have collections or credit-ops experience in banking/NBFCs, can run an area P&L of sorts on recoveries, and are comfortable with on-site work in Karnal under a regulated bank environment.
As Area Collections Manager in Support Services–Collection at Kotak Mahindra Bank in Karnal, you would typically oversee recovery performance for an area book: assign and track field or phone collections, review delinquent portfolios, coordinate with branch and operations teams, and escalate high-risk accounts within bank policy. Expect targets on roll rates, recoveries, and process compliance, plus people management of collectors or agency partners.
Build strength in credit and collections process, NPA/delinquency metrics, negotiation, field/agency oversight, and banking compliance. Soft skills: coaching, conflict handling, and clear MIS reporting. No certification list or cost data was supplied for this occupation family.
No. The listing is for Karnal, Haryana with remote set to off-site/on-location work.
It is a Mumbai-headquartered Indian bank offering retail and corporate banking plus related financial services; see Wikipedia and kotak.com.
No verified pay band was included in the provided data, so none is stated.
Website: kotak.com
Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management. As of December 2023, the bank has 1,869 branches and 3,239 ATMs, including branches in GIFT City and DIFC (Dubai).
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Kotak Mahindra Bank - Karnal, Haryana What This Role Involves The Area Collection Manager role at Kotak Mahindra Bank in Karnal, Haryana involves monitoring and maintaining branch collections. You will also manage repossession processes, coordinate with collection agencies, repossession agents, and handle the sale of vehicles. Legal formalities are a key part of this role. What You'll Do Monitor and maintain branch collections to ensure timely recovery of funds. Manage repossession processes efficiently and effectively. Coordinate with collection agencies, repossession agents, and sales teams for vehicle disposals. Handle legal formalities related to the collection process. Qualifications Minimum 5 years of experience in collections or a related field. Strong understanding of legal and regulatory requirements related to debt recovery. Excellent communication, negotiation, and coordination skills. Able to work under pressure and meet deadlines. About Kotak Mahindra Bank Kotak Mahindra Bank is a leading private sector bank in India. With a strong presence across various financial services, the bank offers a wide range of products and services including retail banking, corporate banking, investment banking, and more. How to Apply To apply for this position, complete your application directly on this page. If you are redirected, please finish submitting your application through Kotak Mahindra Bank's official application platform. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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