QBrainX
This is a remote position.
Job Description:
- Lead ServiceNow solution architecture for ITOM, ITSM, and ITBM with a focus on scalability, security, and performance.
- Design and implement architecture for integrations between ServiceNow and third-party systems (e.g., CMDB, Active Directory).
- Establish and enforce best practices, governance, and design standards for ServiceNow implementations.
- Collaborate with stakeholders to understand business needs and design solutions that meet functional and technical requirements.
- Oversee the configuration, customization, and optimization of ServiceNow modules and workflows.
- Provide technical leadership, mentorship, and guidance to development teams.
- Troubleshoot and resolve complex architectural and platform issues.
- Drive continuous improvement, incorporating new ServiceNow features and innovations into the architecture.
Requirements
Required Skills & Qualifications:
- 7-10 years of hands-on experience with ServiceNow architecture in ITOM, ITSM, and ITBM.
- Proven experience designing and implementing ServiceNow solutions, including integrations, performance optimization, and security.
- Strong expertise in ServiceNow configuration, scripting, and customization.
- Experience leading and defining ServiceNow architecture in complex, large-scale environments.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications preferred.
- Strong understanding of ITIL practices and their application in ServiceNow.
- Excellent communication, leadership, and stakeholder management skills.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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