APPRENTI(E) AGENT(E) SERVICE CLIENTÈLE / RÉCEPTIONNISTE

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Role overview (listing rewrite)

Pentahotels is currently hiring for the APPRENTI(E) AGENT(E) SERVICE CLIENTÈLE / RÉCEPTIONNISTE (f/h/x) full-time role at pentahotel Paris CDG. Successful applicants will thrive by developing key abilities in customer service delivery and reception operations within a collaborative setting that forms part of broader Pentahotels careers. Position Summary This APPRENTI(E) AGENT(E) SERVICE CLIENTÈLE / RÉCEPTIONNISTE (f/h/x) opportunity with Pentahotels places you at the heart of interactions at pentahotel Paris CDG. You will receive structured training to perform reception and client service functions effectively, enabling you to support daily activities while advancing your professional development. Ideal for those passionate about people-focused work, the full-time position fosters practical expertise through real-world application and mentoring. Key Responsibilities Greeting and assisting all arriving customers with a warm and professional approach Managing enquiries received by telephone, email or face to face in a timely manner Supporting reservation processes and ensuring accurate recording of customer information Working alongside the team to maintain efficient reception service standards Helping keep the reception area tidy and prepared for operations throughout the day Contributing to positive customer satisfaction by resolving basic issues constructively Qualifications Genuine interest in pursuing an APPRENTI(E) AGENT(E) SERVICE CLIENTÈLE / RÉCEPTIONNISTE (f/h/x) apprenticeship and learning the related practices Strong communication and interpersonal skills for engaging effectively with customers Customer-oriented mindset with patience and a helpful personality Capacity to stay organised and handle multiple tasks concurrently Basic familiarity with computers and enthusiasm for adopting new tools and methods About the Company Pentahotels is hiring for this role and offers a supportive team environment. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in pentahotel Paris CDG, hybrid, or fully remote?