Appliance Service Technician

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Bill customers for repair work, and collect payment.
• Observe and examine appliances during operation to detect specific malfunctions such as loose parts or leaking fluid.
• Talk to customers or refer to work orders to establish the nature of appliance malfunctions.
• Refer to schematic drawings, product manuals, and troubleshooting guides to diagnose and repair problems.
• Trace electrical circuits, following diagrams, and conduct tests with circuit testers and other equipment to locate shorts and grounds.
• Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards, or defective wiring.
• Provide repair cost estimates, and recommend whether appliance repair or replacement is a better choice.
• Disassemble appliances so that problems can be diagnosed and repairs can be made.

O*NET source

Company facts (cached)

Website: haier.com

Haier Group Corporation is a Chinese multinational home appliances and consumer electronics company headquartered in Qingdao, Shandong. Its Haier Smart Home Company affiliate, of which it owns 35%, designs, develops, manufactures and sells home appliances including refrigerators, air conditioners, washing machines, dryers, and microwave ovens under the brand names Haier, Casarte, Leader, GE Appliances, Fisher & Paykel, Aqua, Candy and Evo. Its Haier Electronics Group affiliate manufactures consumer electronics such as mobile phones, computers, and televisions. Its ThundeRob…

Public cache only — not an employee review.

Role overview (listing rewrite)

Join Haier as an Appliance Service Technician in Charlotte, NC, and become part of our dedicated team providing exceptional service to our customers. About the Role In this position, you will be responsible for diagnosing and repairing various home appliances, ensuring customer satisfaction through efficient and professional service. You will work in a dynamic environment, supporting our mission to deliver high-quality solutions to our clients. Your Responsibilities Perform on-site repairs and maintenance of household appliances such as refrigerators, washers, dryers, and dishwashers. Diagnose and troubleshoot appliance issues using advanced diagnostic tools and techniques. Provide excellent customer service by communicating effectively and professionally with clients. Ensure all repairs meet company standards and regulations, adhering to safety protocols at all times. Keep detailed records of service calls and maintain inventory of parts and supplies. Skills & Qualifications High school diploma or equivalent, with relevant vocational training preferred. Minimum of 2 years of experience in appliance repair and service. Strong mechanical aptitude and ability to diagnose and fix complex issues. Excellent communication and interpersonal skills to interact effectively with clients and team members. Valid driver’s license and reliable transportation to travel to client locations. Familiarity with HVAC systems and electrical wiring is a plus. About Haier Haier is hiring for this role and offers a supportive team environment where you can grow both personally and professionally. We value innovation, teamwork, and customer satisfaction, and we're committed to providing our employees with the resources they need to succeed. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in USA, Charlotte, NC, hybrid, or fully remote?