Anwendungsbetreuer

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Role overview (listing rewrite)

Systhemis invites applications for the full-time Anwendungsbetreuer (m/w/d) role based at Würzburg Mergentheimer Straße, where you will deliver essential application support that keeps daily operations running efficiently. What This Role Involves As Anwendungsbetreuer (m/w/d) at Systhemis near Würzburg Mergentheimer Straße you take ownership of the stability and usability of key software applications used across the organisation. The full-time position places you at the heart of user assistance and system upkeep, ensuring that tools remain available, well-configured and straightforward for colleagues to work with every day. What You'll Do Handle user queries and resolve application issues promptly through tickets, calls or personal guidance Monitor system performance, identify recurring faults and implement lasting fixes Install, configure and update application components in line with operational needs Create clear user documentation and deliver practical training sessions Coordinate with IT colleagues, external vendors and internal departments to improve application workflows Track incidents, maintain knowledge records and support continuous process refinements for the Anwendungsbetreuer (m/w/d) function What You Bring Solid experience supporting enterprise applications in a professional IT environment Strong troubleshooting abilities and a methodical approach to problem solving Familiarity with standard IT service processes and ticket systems Clear communication skills that enable effective help for both technical and non-technical users A collaborative mindset and willingness to learn new tools relevant to an Anwendungsbetreuer (m/w/d) Reliability and the capacity to work independently at the Würzburg Mergentheimer Straße site About the Company Systhemis is hiring for this role and offers a supportive team environment. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Würzburg Mergentheimer Straße, hybrid, or fully remote?