About Decagon
Source: Wikipedia
Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. We’re looking for an Agent Success Manager to partner closely with customers to guide deployments, support adoption and ensure they have the tools and insight they need to achieve meaningful outcomes.
Requirements
- 4+ years of customer facing experience in a technical and customer facing role in B2B SaaS
- Proven experience managing large customers and driving highly visible projects involving multiple stakeholders
- Excellent communication and presentation skills, with the ability to simplify complex concepts for non-technical audiences
- Strong interpersonal, persuasion and teamwork skills
- Business understanding of GTM sales teams and processes
- Strong technical acumen and passion for the overall agent building process (ability to code not required or needed)
Benefits
- Take what you need vacation policy
- Medical, Dental, and Vision benefits
- Life Insurance and Disability Benefits
- Retirement Plan
- Parental Leave
- Fertility and family building benefits through Carrot
- Daily lunches and snacks in the office
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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What people say about Decagon
- Show HN: Hacker News reader for Android
- Salesforce to Acquire Fin (formerly Intercom) for $3.6B
- Salesforce to Acquire Fin (formerly Intercom) for $3.6B
- Ask HN: Who is hiring? (June 2026)
Recent news
- 38. Decagon - CNBC
- Decagon completes first tender offer at $4.5B valuation - TechCrunch
- Decagon Introduces Duet Autopilot, the First Verified Self-Improving AI Agent for Customer Experience - Business Wire
- Decagon Raises $250 Million, Valuation Triples to $4.5 Billion in AI Funding Round - Yahoo Finance
- Decagon Raises $250M for Agentic Customer Experience - CMSWire
Aggregated from public discussions and news; opinions are the authors’ own.
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