Administrative Support Assistant (Claims/Insurance)

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• Walk through how you handle high call volume and route sensitive claims questions accurately.
• Give an example of keeping databases or files current under deadlines.
• Show comfort with Microsoft Office/365 and basic office equipment.

Fit summary

Strong fit if you like structured phone and document work for a large staffing/IT services firm and prefer an on-site Saint Paul claims/insurance support setting over remote work.

Day in the role

As an Administrative Support Assistant (Claims/Insurance) for 22nd Century Technologies in Saint Paul, you would field calls and visitors, route claims-related questions, maintain databases and filing systems, and use word processing and office equipment so insurance support staff can process work on time.

Skills to emphasize

• Alison — Administrative Support (free to learn)
• Microsoft Learn — Office/Microsoft 365 training (free to learn)

FAQ from this listing

Is this role remote?

No. The listing is for Saint Paul, Ramsey County (on-site).

What does the company do?

22nd Century Technologies is a long-running IT and professional services firm (~4,000 employees) serving clients with technology and support staffing.

What day-to-day skills matter most?

Phone etiquette, accurate data entry and filing, and standard office software for claims/insurance admin workflows.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
• Create, maintain, and enter information into databases.
• Use computers for various applications, such as database management or word processing.
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
• Schedule and confirm appointments for clients, customers, or supervisors.

O*NET source

Company facts (cached)

Website: tscti.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Administrative Support Assistant (Claims/Insurance) at 22nd Century Technologies, Inc.Location: Saint Paul, Ramsey County About the Role This position offers high-level administrative support through independent completion of complex tasks to assist in claims and insurance operations. The role involves handling a range of duties including but not limited to document management, data entry, communication coordination, and general office administration. What You'll Do Manage and organize claim-related documents and files for easy access and retrieval. Process insurance claims accurately and efficiently in accordance with company policies and procedures. Communicate effectively with internal teams, external clients, and stakeholders to ensure smooth operations. Prepare reports and summaries as required by management or other departments. Support administrative tasks such as scheduling meetings, maintaining calendars, and coordinating travel arrangements. Who We're Looking For We are seeking a detail-oriented and organized individual with strong administrative skills to join our team. The ideal candidate should have experience in claims processing or insurance administration, excellent communication skills, and the ability to work independently while maintaining high standards of accuracy. Minimum 1-2 years of experience in claims processing or related field. Proficient in Microsoft Office Suite (Word, Excel, Outlook). Strong organizational and time management skills. Excellent communication and interpersonal skills. More About 22nd Century Technologies, Inc. 22nd Century Technologies, Inc. is a leading provider of innovative solutions in the technology sector. Our company values teamwork, innovation, and excellence in service delivery. We offer a dynamic work environment where employees can grow both professionally and personally. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Saint Paul, Ramsey County, hybrid, or fully remote?