Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to walk through how you prioritize multi-channel customer requests, document handoffs, and keep operations trackers clean. Prepare examples of coordinating across support and ops, escalating blockers, and improving a messy process without inventing tools the employer never named.
Strong fit if you like structured admin work at the junction of customer support and operations, and you can work on-site in Johannesburg, Gauteng for Somewhere. Public DATA here does not reliably describe the employer brand, so lean on the job title and location rather than outside reputation claims.
As Admin Coordinator 2 (Customer Support & Operations) at Somewhere, a typical day mixes inbox and ticket triage, logging customer issues, and routing them to the right ops or support owner. Expect scheduling, basic CRM or spreadsheet updates, chasing status on open cases, preparing short ops notes, and keeping shared trackers accurate so the support and operations teams stay aligned.
No. The listing marks remote as off; work is tied to Johannesburg, Gauteng.
Customer support and operations coordination—triage, tracking, scheduling, and cross-team follow-through under the Somewhere title.
No. CERTS lists no family or resources for this posting.
Website: petshopboys.co.uk/product/single/somewhere
Public cache only — not an employee review.
Admin Coordinator 2 (Customer Support & Operations) - Somewhere - Johannesburg, Gauteng What This Role Involves The role of an Admin Coordinator 2 at Somewhere involves a blend of customer support and operations management. The ideal candidate will be responsible for providing exceptional customer service, managing day-to-day administrative tasks, and ensuring smooth internal operations. Responsibilities Provide high-quality customer support to clients in South Africa (primary) and Latin America Manage and coordinate daily administrative tasks including scheduling, correspondence, and data entry Support the operations team by ensuring timely and accurate processing of internal processes Assist with project management and coordination as needed Ensure all customer interactions are professional and responsive Skills & Qualifications Minimum 2 years of experience in administrative or customer support roles Strong organizational skills with the ability to prioritize multiple tasks effectively Excellent communication and interpersonal skills, both written and verbal Familiarity with Microsoft Office Suite (Word, Excel, Outlook) Ability to work well under pressure in a fast-paced environment Bilingual or multilingual proficiency is advantageous but not required Working at Somewhere As an Admin Coordinator 2, you will be part of a dynamic team that values collaboration and innovation. The role offers the opportunity to work in Johannesburg, Gauteng with a full-time commitment from Monday to Friday, adhering to U.S. Eastern Time (EST) working hours. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately and submit a cover letter along with your resume. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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