Account Representative – State Farm Agent Team Member

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Expect scenarios on explaining a policy tradeoff, handling a renewal or claim-adjacent question, and how you would find new clients for a local State Farm agent team. Be ready to discuss reliability, service habits, and comfort with sales conversations.

Fit summary

Strong fit if you like client-facing insurance work in a local agent office (not remote), enjoy educating customers, and can balance sales outreach with administrative follow-through.

Day in the role

As an Account Representative on the Wesley Channels State Farm Agent team, you would tailor coverage options, explain policy features and tradeoffs, support renewals and records, and grow the book by networking and following up with prospects and existing clients.

• Match products (auto, home, life, and related lines) to customer needs
• Handle admin and renewal work
• Call on policyholders to review programs and suggest updates

Skills to emphasize

Build product knowledge across common personal lines, clear policy explanations, CRM-style recordkeeping, networking for prospecting, and consultative follow-up on renewals and coverage gaps. No specific certs are listed in the provided data.

FAQ from this listing

Is this role remote?

No. The listing is for an on-site Account Representative with Wesley Channels - State Farm Agent in Hickory Hill, Shelby County, Tennessee.

What kind of work does the title imply?

Account Representative / insurance sales agent work: customizing coverage, explaining policies, renewals and records, and growing clients through networking and follow-up.

Where can I learn more about the occupation?

See the O*NET summary for insurance sales agents: onetonline.org/link/summary/41-3021.00.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Customize insurance programs to suit individual customers, often covering a variety of risks.
• Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.
• Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.
• Perform administrative tasks, such as maintaining records and handling policy renewals.
• Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
• Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
• Confer with clients to obtain and provide information when claims are made on a policy.
• Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

O*NET source

Company facts (cached)

Website: wesleychannelsstatefarmagent.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Join Wesley Channels - State Farm Agent in Hickory Hill, Shelby County, as an Account Representative on our team. This full-time position offers the chance to build a rewarding career in insurance, helping customers protect what matters most while growing a thriving agency. About the Role As an Account Representative with Wesley Channels - State Farm Agent, you'll be the customer-facing bridge between our team and the communities we serve. You'll manage client relationships, support policy administration, and contribute directly to the success of our Hickory Hill office through honest, professional service and attention to detail. What You'll Do Develop and maintain strong relationships with clients across personal and commercial insurance products Process policy inquiries, support renewals, and facilitate account management for existing customers Assist with customer service inquiries, claims support, and general account needs Collaborate with the agent and team members to meet agency growth and retention goals Learn State Farm products deeply and explain coverage options to customers with clarity Maintain accurate records and follow all compliance and security procedures Participate in training and professional development to build your insurance expertise What We're Looking For High school diploma or GED Excellent verbal and written communication skills Customer service experience, preferably in sales or a client-facing role Strong organizational skills and attention to detail Ability to work well in a team environment Genuine interest in learning about insurance and building client relationships Professional demeanor and a commitment to ethical business practices What We Offer Competitive salary, performance-based bonus, flexible scheduling, paid time off, comprehensive training and professional development, and genuine opportunity for career advancement within our agency and the broader State Farm organization. About Wesley Channels - State Farm Agent Wesley Channels - State Farm Agent is a trusted insurance agency serving Hickory Hill and Shelby County. We pride ourselves on building lasting customer relationships and providing the personalized service that helps families and businesses make informed insurance decisions. How to Apply Ready to start your career in insurance? Apply through this listing to join our team in Hickory Hill, Shelby County.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Hickory Hill, Shelby County, hybrid, or fully remote?