Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to discuss customer service under pressure, handling multi-step insurance or account tasks, and working in a small local agency team. Prepare short examples of follow-through, clear communication, and staying organized with deadlines. Ask how the office splits new business vs. service and how success is measured for team members.
A strong fit is someone who likes relationship-driven service work, thrives in a local non-remote agency, and is comfortable with detailed follow-up. Interest in insurance products and reliable client communication matters more here than sparse public company data alone can show.
As an Account Manager on Tammy Sirbaugh’s State Farm agent team, a typical day centers on client relationships and policy support: responding to service requests, helping customers with coverage questions, coordinating renewals and claims handoffs, and keeping account records accurate. Expect phone and in-person contact, follow-up on quotes and paperwork, and teamwork with other agency staff in a non-remote office setting in Charles Town.
Useful foundations for this path include business/operations habits and structured project skills:
No. The listing is for Charles Town, Jefferson County, West Virginia, and is marked non-remote.
Tammy Sirbaugh - State Farm Agent, a local State Farm agency with site tammysirbaughstatefarmagent.com.
Saylor Academy Business & Management courses (free) and Google Project Management intro resources via Skillshop/Digital Garage (free).
Website: tammysirbaughstatefarmagent.com
Public cache only — not an employee review.
Join Tammy Sirbaugh - State Farm Agent as an Account Manager and State Farm Agent Team Member in Charles Town, Jefferson County. This is a full-time opportunity for an outgoing, customer-focused professional ready to build meaningful relationships while delivering trusted insurance and financial service solutions. About the Role State Farm agents market comprehensive insurance and financial service products exclusively for State Farm. As an Account Manager on this agent team, you'll be the primary contact for customers, building long-term relationships while helping them protect what matters most. What You'll Do Establish strong customer relationships through professional, attentive service Follow up with existing customers to ensure satisfaction and identify additional insurance and financial needs Present State Farm products tailored to individual customer circumstances Process policy information and maintain accurate, organized customer records Support business development by nurturing referrals and customer relationships Answer customer inquiries and resolve issues promptly and professionally What We're Looking For Outgoing personality with genuine enthusiasm for working with people Strong customer service orientation and interpersonal communication skills Ability to build trust and maintain professional client relationships Detail-oriented with strong organizational and time management abilities Willingness to learn about insurance and financial service products Reliable, dependable work ethic in a customer-facing environment About Tammy Sirbaugh - State Farm Agent Tammy Sirbaugh - State Farm Agent is an independent contractor representing State Farm throughout Charles Town and Jefferson County. The team is committed to delivering personalized service and building customer loyalty through trusted, relationship-focused interactions. How to Apply Ready to launch a career in insurance and financial services? Apply through this listing to join the team in Charles Town, Jefferson County.
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