Account Manager – Retainer 7

JD (DDA) // E-commerce (Klaviyo) Account Manager

About the Company:

We specialize in crafting innovative email marketing strategies that drive e-commerce growth. Our team leverages data-driven insights and creative storytelling to enhance your email marketing ecosystem, focusing on expanding subscriber lists, boosting engagement, and converting leads into loyal customers.

About the Role:
With a deep understanding of e-commerce trends and consumer behavior, we design personalized campaigns that resonate with your audience and align with your brand’s values. Now, were expanding our team and looking for an Account Manager to drive email marketing success by crafting impactful copy and executing strategic campaigns that engage, convert, and retain customers.

Key Responsibilities:

Analysis and Research

• Conduct in-depth brand research to understand the clients voice, products, and goals

• Analyze competitors’ email strategies to identify opportunities for improvement

• Leverage product insights to craft effective and persuasive email copy

Strategic Planning & Execution

• Develop and implement data-driven email marketing strategies aligned with client objectives

• Analyze email performance metrics regularly and provide actionable insights for improvement

• Create campaign calendars 45-60 days in advance, incorporating engaging offers and innovative campaigns

Campaign and Flow Management

• Map customer journeys to create intentional, high-converting email flows

• Ensure all content aligns with the customer journey and maximizes conversions

Collaboration and Revisions

• Incorporate feedback promptly, with revisions completed within 24 hours

• Work closely with internal teams and clients to ensure email strategies deliver results

Copywriting:

– Write compelling, brand-aligned email copy for scheduled campaigns and automated flows

Competencies (Skills & Traits):

• Client communication: communicating with clients daily and maintaining strong relationships with them

• Copywriting: Expert in creating persuasive, concise email copy and doing QA

• Proficient in leveraging Klaviyo for advanced email marketing

• Strong ability to segment and target audiences effectively

• Experience improving open rates, click-through rates, and conversions

• Ability to interpret campaign metrics and improve performance

• Skilled in crafting unique, attention-grabbing email content

• Highly organized, meeting deadlines while managing multiple clients (6-7)

• Familiar with tools like Klaviyo, ClickUp, Slack, and Figma

Ideal Qualities:

• Passionate about innovation and exploring new marketing strategies

• Proactive, deadline-driven, and able to work independently

• Strong critical thinker and data-driven decision-maker

• Team-oriented with a collaborative mindset

• Ability to respond to client needs during weekends if required

Metrics for Success:

• Maintain high open and click-through rates to drive engagement

• Ensure email revenue contributes above 30% of total sales

• Deliver positive client feedback through effective communication and results

• Plan campaigns at least 2 weeks ahead, allowing 48 hours for client review and keeping the content calendar 2-4 weeks ahead

• Ensure all email campaigns and projects are delivered on time with consistent weekly team and peer reviews to address bottlenecks

• Efficiently handle 6-7 clients, providing responses within 3 hours during online working hours

Our Offer:

• Full-time and fully remote opportunity

• Working hours: flexible with availability between 9 AM – 5 PM CST (Monday to Friday)

• Compensation: $3000-$3500

• Freelance contract (you’re responsible for your own taxes)

Recruitment Process

1. Initial interview with Zabota team

2. Interview with the client

3. Second interview and/or test task (if required)

4. A final decision and official offer

*Only CVs in English will be accepted. Only shortlisted candidates will be contacted.

Originally posted on Himalayas