Account Manager (Pharmacy Benefit Management)

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Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments, and advertising agencies.
• Inspect layouts and advertising copy, and edit scripts, audio, video, and other promotional material for adherence to specifications.
• Confer with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised.
• Coordinate with the media to disseminate advertising.
• Coordinate activities of departments, such as sales, graphic arts, media, finance, and research.
• Plan and execute advertising policies and strategies for organizations.
• Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals.
• Prepare budgets and submit estimates for program costs as part of campaign plan development.

O*NET source

Company facts (cached)

Website: rxbenefits.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Join RxBenefits as an Account Manager in Pharmacy Benefit Management and become the trusted point of contact for client success in Des Moines, Iowa. In this full-time position, you'll drive client satisfaction, manage critical account relationships, and ensure seamless operations across our pharmacy benefits plans. About the Role As an Account Manager on RxBenefits' pharmacy benefit management team, you're the backbone of client retention and satisfaction. You'll support Brokers and Consultants during onboarding and account transitions, then partner with our Strategic Account Executive team to maintain strong, lasting relationships with every client. Your day-to-day work directly impacts how clients experience their pharmacy benefits and our company's reputation. What You'll Do Serve as the primary contact for assigned accounts, responding promptly to client questions, issues, and service requests Coordinate with internal teams—claims processing, billing, pharmacy networks, and customer service—to resolve client concerns efficiently Support Brokers and Consultants throughout account setup and ensure smooth transitions for new pharmacy benefits plans Monitor account performance and proactively identify opportunities to improve client satisfaction and plan utilization Prepare account reviews and reports highlighting pharmacy benefits performance, cost trends, and network utilization Work with the Strategic Account Executive on renewal preparation and account development strategies Maintain accurate records and documentation in company systems and follow internal compliance procedures What We're Looking For 1–3 years of experience in account management, customer service, or healthcare/insurance client-facing roles Strong written and verbal communication skills with ability to explain pharmacy benefits concepts clearly to diverse audiences Excellent organizational and time-management abilities—you'll juggle multiple accounts and priorities Customer-focused mindset with genuine commitment to solving problems and delivering positive experiences Proficiency with CRM platforms and Microsoft Office Ability to thrive in a collaborative, team-oriented culture High school diploma or equivalent; bachelor's degree preferred How to Apply Ready to build a career in pharmacy benefits management? Apply through this listing to join our team in Des Moines.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Des Moines, Polk County, hybrid, or fully remote?