CorePlan
CorePlan is a tech startup in Perth, Australia, shaking up the mining industry with a digital SaaS drilling management platform. We’re seeking a Customer Success Manager to own the post-implementation success of our customers.
Requirements
- Minimum 3 years’ experience in Customer Success, project management or consulting, ideally in SaaS.
- Bachelor’s degree in Business, Computer Science, Engineering or similar (preferred)
- Experience working with complex software products.
- Strong project management skills and comfort juggling multiple customers.
- Excellent communication and stakeholder management skills.
- A problem-solving mindset and curiosity about how customers work.
- Confidence using CRM and project management tools.
- Mining industry experience would be a plus
Benefits
- High-impact role in a product-led, fast-growing company expanding internationally.
- Close partnership with customers who deeply care about what we build.
- Supportive, outcome-driven team with plenty of autonomy.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in South Africa
South Africa, officially the Republic of South Africa (RSA), is the southernmost country in Africa. Its nine provinces are bounded to the south by 2,798 kilometres of coastline that stretches along the South Atlantic and Indian Ocean; to the north by the neighbouring countries of Namibia, Botswana, and Zimbabwe; to the east and northeast by Mozambique and Eswatini; and it encloses Lesotho. Covering an area of 1,221,037 square kilometres, the country has a population of over 63 million people, making it the sixth-most populated country in Africa. Pretoria is the administrative capital, while Ca
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