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Be ready to discuss janitorial operations (quality standards, staffing, safety), how you handle client escalations, and examples of learning under a mentor. Ask how the training program is structured, which accounts you would support first, and how success is measured in the first 90 days.
Strong fit if you want account-side leadership in commercial cleaning and can work on-site in the Richmond area. Best if you prefer client-facing operations over pure desk work and are comfortable in a facilities-services environment.
As Account Director in Training (Janitorial) at Dexterra, you would learn how multi-site cleaning accounts are run: shadowing account leaders, reviewing service quality and staffing coverage, joining client check-ins, and helping turn operational issues into action plans. Expect time split between site walk-throughs, crew coordination, and documenting scope, SLAs, and follow-ups while building toward full account ownership.
No. The listing marks it as non-remote; expect on-site work tied to the Richmond / Elgin area.
It signals a development path toward Account Director responsibilities for janitorial accounts—learning account operations under guidance rather than stepping in as a fully independent director from day one.
Recent headlines cover Dexterra Group’s Q1 2026 results, growth themes, and analyst commentary, plus sector labor news about cleaners’ rallies in Canada—useful background, not a substitute for the job description.
Public-domain labor data — prepare examples for 2–3 of these.
Website: dexterra.com
Public cache only — not an employee review.
Dexterra invites applications for its Account Director in Training (Janitorial) opportunity, based in the Richmond, Elgin region. This full-time position forms part of the Xcelerated Operational Excellence Program and equips motivated individuals to rise into leadership within facilities management specializing in janitorial operations. What This Role Involves The Account Director in Training (Janitorial) assignment immerses you in hands-on development focused on account oversight for cleaning and facility support services. You will gain practical exposure to client account dynamics, service quality standards, and operational leadership, progressing toward transformative managerial capability through Dexterra’s structured excellence pathway in the Richmond, Elgin region. Responsibilities Engage fully in the Xcelerated Operational Excellence Program curriculum while applying lessons to live janitorial account scenarios. Assist with client account coordination, ensuring consistent delivery of cleaning services that meet established quality benchmarks. Support day-to-day operational activities, including resource allocation and process improvements within facilities management. Build foundational skills in leading service teams and fostering reliable performance across janitorial sites. Contribute ideas that enhance account efficiency and client satisfaction as part of broader leadership preparation. Monitor service outcomes and participate in performance reviews that support continuous operational excellence. Skills & Qualifications Demonstrated ambition and readiness to accelerate into an Account Director leadership track in facilities management. Clear communication abilities suited to professional client and team interactions. Quick learning aptitude combined with an organized approach to handling multiple operational priorities. Problem-solving mindset that thrives in service delivery environments. Strong interpersonal presence and drive to grow through structured developmental opportunities. Commitment to excellence in janitorial and facilities-related work settings. More About Dexterra Dexterra is hiring for this role and offers a supportive team environment centered on its Xcelerated Operational Excellence Program for developing leaders in facilities management. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-07-17 UTC · getajob.ai