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Accident & Health Claims Manager

Chubb · Auckland, North Island

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Prepare examples of high-severity A&H claim decisions, reserve changes, dispute handling, and team coaching. Expect scenarios on policy wording, fraud red flags, customer outcomes, and how you partner with medical and legal stakeholders under Chubb’s controls.

Fit summary

Best fit for a claims leader who can run A&H portfolios end-to-end—technical judgment, people management, and insurer process discipline—in a non-remote Auckland posting at Chubb.

Day in the role

As Accident & Health Claims Manager at Chubb in Auckland, a typical day centers on guiding A&H claim outcomes: reviewing complex medical and policy evidence, setting reserves and decisions within authority, coaching claims handlers, and aligning with underwriting, compliance, and distribution partners so settlements stay fair, documented, and within Chubb’s risk standards.

Skills to emphasize

Strengthen accident & health product knowledge, NZ claims practice, medical bill and disability assessment literacy, reserve and leakage control, and people leadership. No certification catalog was supplied for this listing.

FAQ from this listing

Is this role remote?

No. The listing flags remote as off; expect work tied to Auckland / North Island.

What does the title imply day to day?

Management of accident and health claims: case quality, reserves, handler coaching, and stakeholder alignment at Chubb.

Are salary or review scores included here?

No verified pay bands or employee star ratings were provided in the source data for this posting.

Company facts (cached)

Website: chubb.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Accident & Health Claims Manager at Chubb in Auckland, North Island About the Role Chubb New Zealand is seeking a dedicated Accident & Health Claims Manager to lead high-quality claims services across corporate and leisure A&H portfolios. This role offers technical, operational, and people leadership, managing complex claims, developing team capability, and driving continuous improvement in claims operations. Responsibilities Lead the assessment and management of accident and health claims Provide technical guidance to ensure accurate claim processing Develop and mentor a high-performing claims team Implement strategies for continuous improvement in claims operations Ensure compliance with all relevant regulations and standards Requirements Demonstrated experience in accident and health claims management Strong leadership skills, including team development and mentoring Excellent communication and interpersonal skills Proven ability to manage complex claims effectively A deep understanding of A&H portfolios and regulations Why Join Chubb Join a dynamic organization that values excellence in service delivery. As part of the Chubb team, you will have access to comprehensive training programs, competitive compensation, and opportunities for career growth. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-08-14 UTC · getajob.ai