Texaport
1st Line IT Support Engineer position based in Mexico to provide technical support to clients across North, Central and South America. Texaport is a UK-headquartered Managed Service Provider delivering IT services, cyber security and cloud services globally.
Requirements
- 1-2 years’ experience in a 1st Line / IT Support / Helpdesk role
- Strong customer service skills with ability to explain technical issues clearly to non-technical users
- Experience supporting Windows environments and common business applications
- Familiarity with ticketing systems and SLA-driven support environments
Benefits
- Competitive local compensation based on experience
- Training, mentoring and certification support
- Collaborative and supportive team culture
- Clear career progression pathways aligned to Texaport‘s engineering roadmap
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Mexico
Mexico, officially the United Mexican States, is a country in North America. It is the northernmost country in Latin America and borders the United States of America to the north, and Guatemala and Belize to the southeast; while having maritime boundaries with the Pacific Ocean to the west, the Caribbean Sea to the southeast, and the Gulf of Mexico to the east. Mexico covers 1,972,550 km2, and is the thirteenth-largest country in the world by land area. With a population exceeding 134 million as of 2026, Mexico is the tenth-most populous country in the world and is home to the largest number o
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