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Contact Centre Line 1 Agent – Cape Town

  • Full Time
  • Anywhere

Fidelity Services Group

Fidelity Services Group — Cape Town City Centre, Cape Town Region

MAIN PURPOSE OF JOB: To provide superior service to internal and external customers via all contact channels and all media. QUALIFICATION & EXPERIENCE: • Matric or relevant qualification • Customer Service experience in a Call Centre environment would be advantageous • Computer literacy essential (MS Word, Excel, Outlook, Listener) Responsibilities and Duties: 1. Quality of Service • Offer solutio…

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