InTouch CX
InTouch CX — Hyderabad, Telangana
About the Job We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments. As Real Time Analyst, You Will… Evaluate lar…
To apply for this job please visit www.adzuna.com.
Working in Hyderabad, India
Hyderabad is the capital and largest city of the Indian state of Telangana. It occupies 650 km2 (250 sq mi) on the Deccan Plateau along the banks of the Musi River, in the northern part of South India. With an average altitude of 536 m (1,759 ft), much of Hyderabad is situated on hilly terrain around artificial lakes, including the Hussain Sagar lake, predating the city's founding, in the north of the city centre. According to the 2011 census of India, Hyderabad is the fourth-most populous city in India with a population of 6.9 million residents within the city limits, and has a population of
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