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ICT Desktop Support

  • Full Time
  • Anywhere

Advtech

Advtech — Sandton, North Johannesburg

Answers, evaluates, and priorities logged requests for assistance from users requiring assistance with the catalog of services requests. Logs and tracks calls using the incident and problem management database provided through the service desk Handles problem recognition, research, isolation, resolution, and follows up on routine user problems, referring more complex problems to the campus Senior …

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