Callforce Direct
Callforce Direct — Sandton, North Johannesburg
The Quality Assurance (QA) Agent is responsible for monitoring and assessing the quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver constructive feedback to agents, track performance trends, and collaborate with leadership to refine train…
To apply for this job please visit www.adzuna.com.
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