In Touch
In Touch — Winnipeg region, Manitoba
About the Job We’re changing the way people think about customer service, and we need your help! We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts. As Quality Assurance Analyst, You Will… Coach CSRs/Tier 2s on quality of ser…
To apply for this job please visit www.adzuna.com.
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