Adzuna
Adzuna — Kensington, East Johannesburg
Job Description:Lead, coach, and develop a team of contact centre staff to achieve performance targetsDrive service excellence, ensuring a consistent, high-quality customer experienceManage daily operations, including workforce planning, scheduling, and productivityMonitor and improve KPIs, service levels, and operational efficiencyHandle escalated customer issues and implement long-term service i…
To apply for this job please visit www.adzuna.com.
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