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Debt Collection Operations Manager – USA Experience Mandatory

  • Full Time
  • Anywhere

Procera Group

Procera Group — Mount Edgecombe, eThekwini

Collections Operations Manager – Job Advert Role Purpose The Collections Operations Manager is responsible for the effective end-to-end management of daily collections operations, including oversight of Team Leaders and Collections Agents. The role ensures the call centre consistently meets and exceeds agreed input and output targets, compliance requirements, and service-level standards. Key respo…

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