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Healthcare Customer Service Agents

  • Full Time
  • Anywhere

EXL Service

EXL Service — Cape Town Region, Western Cape

Handle inbound and/or outbound calls from Healthcare insurance members in a professional and empathetic manner Assist members with benefit inquiries, claims status, eligibility, and plan information Resolve customer queries accurately and efficiently while maintaining compliance standards Navigate multiple systems to access and update member information Ensure all interactions meet quality assuran…

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