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Complaints Team Leader Housing Sector

  • Full Time
  • Anywhere

Reed

Reed — Redhill, Surrey

Customer Complaints Team Leader – FTC Role Purpose: To lead a team to effectively manage our formal complaints process, ensuring timely, fair, and high-quality responses that reflect Raven’s commitment to excellent customer experience as well as maintaining compliance with the Housing Ombudsman Complaint Handling Code and driving continuous improvement through using learning from complaints to ide…

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