PointClickCare
Reporting to the Manager, Customer Care Launch, this role will lead the launch of new products within Professional Services and Customer Support. The Customer Operation Launch Manager will mobilize cross-functional efforts, define implementation and support strategies, and execute programs to drive the launch of world-class products to customers.
Requirements
- Experience in program management, project management, product management, consulting, corporate strategy, business operations, or strategic planning in a SaaS Company
- Bachelor’s degree in Health Care, Business, Management, or 5+ years equivalent experience in project management or EHR systems
- Experience working closely with Professional Services or Customer Support
- Exceptional presentation, oral, and written communication skills
- Strong critical thinking, problem-solving, organizational, and decision-making skills
- Ability to manage conflict and drive decisions
- Ability to perform planning for complex projects, managing all tasks required to meet business needs within budget and deadlines
Benefits
- Base salary range: $91,800 – $102,000 + bonus + benefits
- Generous total rewards package
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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