Teleperformance Global Services Private Limited
Teleperformance Global Services Private Limited — Noida, Ghaziabad
Roles and Responsibilities Manage day-to-day operations of the team, ensuring efficient use of resources and meeting performance targets. Monitor and analyze key metrics such as ATRR (Average Time To Resolve) to identify areas for improvement. Develop and implement process improvements to increase productivity, reduce costs, and enhance customer satisfaction. Collaborate with cross-functional team…
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Working in Noida, Uttar Pradesh
Noida, short for New Okhla Industrial Development Authority, is a city located in Gautam Buddha Nagar district in the Indian state of Uttar Pradesh. It is a part of the National Capital Region (NCR). Situated in the floodplain region between the Yamuna and the Hindon Rivers, the city was established in 1976, and is regarded as one of the most systematically planned cities in India. It was designed under the NCR planning strategy to decentralise growth from Delhi. Gautam Buddha Nagar District that includes the cities of Noida, Greater Noida and YEIDA City contributes over 10% to the Uttar Prade
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