Ionic Partners
We are seeking a Customer Success Manager who is excited to grow their Customer Success craft in a complex, high-impact ERP environment. In this role, you will partner with multiple non-profit, human services, and education customers to help them get real outcomes from Sparkrock: strong adoption, smoother operations, and better reporting.
Requirements
- BA/BS required
- 2+ years of experience in a Customer Success, Implementation, or customer-facing SaaS role with responsibility for customer outcomes
- Hands-on experience working with an ERP system in a customer-facing capacity
- Practical exposure to finance and/or payroll processes within an ERP context
Benefits
- 100% remote and global
- Flexible work hours
- Dedicated to growth with consistent and meaningful feedback
- Access to leading-edge tools, playbooks, and technology
- Introductions to thought leaders in the space
- Stipend to help set up ideal home office
- Focus on culture: coffee chats, happy hours, cooking classes, book clubs
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Canada
Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, making it the second-largest country by total area, with the longest coastline of any country. Its border with the United States is the longest international land border. The country is characterized by a wide range of both meteorologic and geological regions. With a population of over 41 million, it has widely varying population densities, with the majority residing in its urban areas and large areas being sparsely populated. It
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