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Customer Support Specialist

  • Full Time
  • Anywhere

Sagetap

Sagetap is a rapidly growing startup changing how enterprise technology executives discover and evaluate software. As a Customer Support Specialist, you will serve as the first line of support for both Sages and Vendors on the Sagetap platform, helping resolve issues and answer questions.

Requirements

  • 1–3 years of experience in customer support, operations, customer success, or similar roles
  • Strong written and verbal communication skills
  • Highly organized with strong attention to detail
  • Calm, thoughtful, and solutions-oriented under pressure
  • Comfortable learning new systems and troubleshooting issues
  • Strong follow-through and accountability

Benefits

  • Early-stage equity
  • $50-80K + 401(k)
  • Comprehensive healthcare benefits

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

About this role & career path

Working in United States

The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th

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