Winning Assistants
Mental Health Virtual Assistant to support a growing U.S.-based mental health practice with high-volume inbound and outbound phone calls, appointment scheduling, insurance verification, and documentation management.
Requirements
- Strong, professional phone presence with clear and neutral English communication
- Experience in medical/healthcare settings (mental health preferred)
- Proven ability in billing, claims follow-up, and insurance processes
- Excellent documentation skills and attention to detail
- Comfortable handling heavy call volumes and administrative workload
- Emotionally intelligent and compassionate, especially in sensitive situations
- Strong problem-solving and de-escalation skills
- Highly proactive, dependable, and self-managed
- Tech-savvy and adaptable to new systems
Benefits
- Dedicated HR & Contractor Support Team
- Premium VPN Access (Optional)
- HIPAA & Cybersecurity Training + Certification (Provided)
- Top 1% VA Performance Training
- Client-Approved U.S. Holidays
- Client-Approved Paid or Unpaid Time Off
- Access to Tools & Resources
- Optional Performance-Based Incentives
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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