Mercier Consultancy Group
Mercier Consultancy MD is seeking a Finnish Speaking Customer Solutions Agent to join our growing team in Sofia, Bulgaria. This position offers paid relocation, providing an excellent opportunity for Finnish speakers to engage in a challenging and rewarding customer service role within a multicultural and dynamic environment.
Requirements
- Provide outstanding customer support and solutions to Finnish-speaking clients through phone, email, and chat.
- Resolve customer inquiries promptly and effectively to ensure high satisfaction levels.
- Accurately document customer interactions and maintain records using CRM systems.
- Collaborate with internal teams to address complex customer issues and deliver comprehensive solutions.
- Stay informed about company products, services, and policies to provide accurate and up-to-date information.
- Offer feedback and contribute to continuous improvement of customer experience processes.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Relocation Package
- Fully Paid Training
- Health Insurance
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Portugal
Portugal, officially the Portuguese Republic, is a country in Southwestern Europe. It is a unitary republic comprising mainland Portugal, located on the southwestern of the Iberian Peninsula and bordered by Spain to the north and east, and the archipelagos of Madeira and the Azores in the Atlantic Ocean. The country has a population of over 10.7 million, and Lisbon, its capital, is the largest city. Portugal's internal waters and territorial sea together account for two-fifths of its territory, and its exclusive economic zone is one of Europe's largest, while its terrain contains a diverse ran
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