CommIT
Description
We are looking for Tech Ops – Production Support & Reliability Lead
Front-line production support for Braviant’s AWS multi-account stack. Monitor systems, triage alerts, execute runbooks, escalate cleanly to developers. Defensive ownership role – not a developer role despite “Lead” in title.
Stack:
- AWS – VPC, ECS, Lambda (SAM/CloudFormation), IAM, NAT, security groups
- PostgreSQL on Amazon RDS (~15 instances)
- Datadog + CloudWatch (APM, logs, alerting)
- Java microservices / API-heavy app stacks
- Jira (ITSM) + Slack (ops channels)
- Nice-to-have: AWS data services (Glue, S3, Athena, EventBridge), Metaplane
Requirements
Must-have:
- 3+ years production support / SRE / NOC / ops engineering
- Hands-on AWS – EC2/ECS, VPC networking, IAM
- Operational PostgreSQL / RDS – slow query reading, basic tuning, vacuum awareness
- Incident triage across infra + app layers
- Structured incident response (ITIL, NIST, or equivalent)
- SLA management in a ticketed environment (Jira or similar)
- Strong written English for escalation + post-incident write-ups
Nice-to-have:
- Datadog / CloudWatch fluency
- AWS data services (Glue, S3, Athena, EventBridge)
- Basic IaC (CloudFormation, SAM, Terraform)
- Financial services or other regulated-environment background
- AWS SysOps Administrator or Solutions Architect cert
- Scripting / automation
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Colombia
Colombia, officially the Republic of Colombia, is a country located in South America, with insular regions in North America. Colombia's mainland is bordered by the Caribbean Sea to the north, Venezuela to the east, Brazil to the southeast, Peru and Ecuador to the south and southwest, the Pacific Ocean to the west, and Panama to the northwest. Colombia is divided into 32 departments. The Capital District of Bogotá is the country's largest city hosting the main financial and cultural hub. Other urban areas include Medellín, Cali, Barranquilla, Cartagena, Bucaramanga, Pereira, Santa Marta, Cúcuta
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