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OPS – Assistant Manager – Customer Experience

  • Full Time
  • Anywhere

PNB MetLife

PNB MetLife — India

Job Description • Internal Team Governance: Candidate should have a ability to understand the cause of complaints. Perform analysis and track trend to come up with findings and further improvement opportunity. Should be able to support in driving the team to achieve key KPIs. • Coordination with stakeholders: Support the team and should have ability to coordinate with multiple stakeholders for tim…

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Working in India

India, officially the Republic of India, is a country in South Asia. It is the seventh-largest country by area, the most populous country in the world and, since its independence in 1947, the world's most populous democracy. Bounded by the Indian Ocean on the south, the Arabian Sea on the southwest, and the Bay of Bengal on the southeast, it shares land borders with Pakistan to the west; China, Nepal and Bhutan to the north; Bangladesh and Myanmar to the east. In the Indian Ocean, India is near Sri Lanka and the Maldives. Its Andaman and Nicobar Islands share a maritime border with Myanmar, Th

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