Pearl Talent
Patient Care Coordinator – REMOTE. Work from anywhere in LATAM or Philippines. Pioneering virtual psychiatric care company hiring a Care Coordinator to own patient communication and administrative operations end-to-end. Manage a high-volume shared patient inbox, triage clinical versus non-clinical messages, handle appointment scheduling, membership and billing updates, and more.
Requirements
- 2+ years of experience in care coordination, medical administration, or a directly related healthcare role
- Verified experience managing high-volume patient communications independently
- Demonstrated experience working within a behavioral health or mental health environment
- Documented ability to triage clinical versus non-clinical patient situations without supervision
- Proficiency in Help Scout, Slack, Stripe, and Notion
Benefits
- Competitive Salary: Based on experience and skills
- Remote Work: Fully remote—work from anywhere
- Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
- Generous PTO: In accordance with company policy
- Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
- Direct Mentorship: Guidance from international industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Connect with professionals worldwide
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in South Africa
South Africa, officially the Republic of South Africa (RSA), is the southernmost country in Africa. Its nine provinces are bounded to the south by 2,798 kilometres of coastline that stretches along the South Atlantic and Indian Ocean; to the north by the neighbouring countries of Namibia, Botswana, and Zimbabwe; to the east and northeast by Mozambique and Eswatini; and it encloses Lesotho. Covering an area of 1,221,037 square kilometres, the country has a population of over 63 million people, making it the sixth-most populated country in Africa. Pretoria is the administrative capital, while Ca
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