Mercier Consultancy BG
Role Overview
Provide high-quality customer support to Dutch-speaking customers via phone, email, and chat. Assist clients with their inquiries related to Eneco’s energy products and services. Maintain accurate records of customer interactions within the CRM system.
What You Will Do
Address and resolve customer complaints promptly and effectively to ensure satisfaction. Collaborate with internal teams to improve customer service processes and resolve complex issues.
Why It Might Be a Fit
Fluency in Dutch (both spoken and written) is essential; proficiency in English is advantageous. Previous experience in customer service, preferably in the energy sector or related industries.
Requirements
- Fluency in Dutch (both spoken and written)
- Proficiency in English
- Previous experience in customer service, preferably in the energy sector or related industries
- Strong communication and interpersonal skills with a customer-oriented approach
- Ability to multitask and handle challenging situations effectively
- Experience with CRM systems and standard office software
Benefits
- Competitive Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package
- Fully Paid Training
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.