Military, Veterans and Diverse Job Seekers
**Responsibilities: **
– Scheduling new appointments for counseling sessions, group therapy, and assessments.
– Responding to inquiries for services via email, phone, and text with professionalism and empathy.
– Sending out and following up on potential client intakes to ensure a smooth onboarding process.
– Tracking inbound referrals and promptly following up with potential clients to provide necessary information.
– Creating and updating waiting lists to manage client demand and optimize appointment scheduling.
– Calculating monthly conversion rates to measure the effectiveness of our referral process and marketing efforts.
– Assisting with other assigned administrative duties to support the smooth operation of the practice.
**Requirements: **
– Previous experience in administrative or customer service roles is preferred but not required.
– Excellent communication skills, both written and verbal, with a friendly and compassionate demeanor.
– Strong organizational abilities and attention to detail to manage appointments and client information effectively.
– Familiarity with scheduling tools and email management platforms.
– Self-motivated and able to work independently in a virtual setting.
– Sensitivity to the confidentiality of client information and adherence to ethical guidelines.
Job Type: Part-time
Pay: $20.00 – $25.00 per hour
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
- Administrative experience: 1 year (Required)
- Organizational skills: 1 year (Required)
- Management: 1 year (Preferred)
- Typing: 1 year (Required)
- HIPAA: 1 year (Required)
Work Location: Remote
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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