Hey Lieu
Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.
About the Client
We are a professional moving company serving residential and commercial customers across multiple markets in the United States. Our team is focused on delivering reliable, efficient, and customer-focused moving services, with an emphasis on clear communication, accurate scheduling, and a smooth experience from first contact through move completion.
As we continue to grow, we are expanding our sales and support capabilities to better manage lead volume, improve follow-ups, and support multiple locations and franchise owners.
About the Role
We are seeking a full-time Bilingual Virtual Sales Assistant (English/Spanish) to support our sales operations by handling inbound inquiries, conducting follow-ups, and assisting with booking and scheduling. This role will interact with both English- and Spanish-speaking customers and is primarily sales-focused, with the opportunity to support light operational tasks as business needs evolve.
This position requires strong communication skills, consistency, and the ability to manage a high volume of customer interactions throughout the workday.
Key Responsibilities
- Respond to inbound sales inquiries via phone, email, and text in both English and Spanish
- Conduct outbound follow-ups with new and existing leads
- Qualify leads by gathering accurate move details (dates, locations, inventory, access notes, etc.)
- Assist with booking moves and scheduling estimates
- Maintain accurate and detailed CRM records
- Follow sales scripts, pricing guidelines, and internal workflows
- Ensure timely responses to prevent lead drop-off
Sales Expectations
- Maintain consistent availability during assigned full-time work hours
- Demonstrate strong follow-up discipline and time management
- Communicate clearly, professionally, and confidently with customers
- Handle objections and guide customers toward booking
- Meet performance expectations related to responsiveness and booking outcomes
Preferred Qualifications
- Fluent in English and Spanish (spoken and written)
- Previous experience in sales, inside sales, or customer service
- Experience with moving companies or home services is a strong plus
- Familiarity with CRM and scheduling tools
- Experience working remotely with U.S.-based customers
Skills & Attributes
- Strong verbal communication and phone presence
- Highly organized and detail-oriented
- Reliable internet connection and professional remote setup
- Self-motivated, coachable, and process-driven
- Customer-first mindset with strong accountability
Location & Work Setup
- Remote / Virtual
- Full-time position
- Candidates based in Mexico are preferred, but not required
- Must be available during U.S. business hours
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Mexico
Mexico, officially the United Mexican States, is a country in North America. It is the northernmost country in Latin America and borders the United States of America to the north, and Guatemala and Belize to the southeast; while having maritime boundaries with the Pacific Ocean to the west, the Caribbean Sea to the southeast, and the Gulf of Mexico to the east. Mexico covers 1,972,550 km2, and is the thirteenth-largest country in the world by land area. With a population exceeding 134 million as of 2026, Mexico is the tenth-most populous country in the world and is home to the largest number o
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